I was meant to be going for a weekend jaunt to Melbourne. Turns out the weather is crap and flights have been canceled left and right. That's annoying, but hey - Virgin Blue don't control the weather. Wat really pisses me off is the extremely poor service I got. Now I fly with Virgin a lot, and have found them much more helpful than Qantas. But this evening was just a debacle.
The Canberra airport has recently been upgraded, there are now no flightboards at the checkin area, you have to go through security to see the boards. Well half those boards dont work. All the boards that were working said the plane was flying, all the way through to the gates, where there was one board, right up the end that was working. And suddenly it said the fllight was cancelled. there was no announcement, no staff in the gate area and on the way back to check in, all the other working boards still said the fight was on.
The staff at the check-in area were actually pretty helpful, but given the trouble finding out the flight was canceled, all the available seats on tomorrows flights were taken.
Yucky!
ReplyDeleteSounds like a right mess!!
Update - I got the morning flight. Yay or getting up at 5 am. But at least its not a total washout!
ReplyDeleteSo you're gone now?
ReplyDeleteLouise Curtis
Yup. Currently sitting a cafe on Chapel St eating pastry. My feet hurt, the weather is pretty crap and all the clothes shops look uninspiring.... Buri made it and the afternoon plan involves tram surfing round the city :-)
ReplyDelete